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Why did my payments get rejected?

Last updated on June 05, 2019

Charges can get declined for multiple reasons, usually they are:

  1. Not enough funds on the card to complete the transaction.
  2. Some banks may reject a charge if the amount is high ($500+) and it's a non 3-D Secure transaction.
  3. CVV or card information is wrong - users often make mistakes when typing.
  4. Expired card

We also support 3-D Secure, which can reduce charge rejections.

If you are interested in implementing 3-D Secure, visit this page: 3-D Secure

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