How can we help?

What is the reserve balance?

Last updated on April 24, 2020

The reserve balance is a feature to manage merchants' profile with high risk of chargeback or refund by reserving a certain percentage of merchants' average balance in the last 6 months.

If merchant is required by Omise to enable this feature, the dashboard will update as per the following picture:


Related articles:
What are the total, on hold, and transferable balance?

Can’t find your answer?

Get in touch with us and we’ll get back to you as soon as possible

Omise uses cookies to improve your overall site experience and collect information on your visits and browsing behavior. By continuing to browse our website, you agree to our Privacy Policy. Learn more