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How do I enable the live account?

Last updated on August 29, 2018

By default, all accounts have access to our Test mode. To get a live account and receive actual transactions, a few documents must be submitted online for approval.

Pre-requisites:

  • An Omise account with a verified email
  • A website that is ready and available online
  • Communication of the refund policy to the customer in one of the following locations on your website:
    term and condition
    • In the sequence of pages before final checkout, with a "click to accept" or other acknowledgement button, checkbox, or location for an electronic signature, or
    • On the checkout screen, near the submit or click to accept button.
      Note: The disclosure must not be solely on a link to a separate web page.
      Source: Card Acceptance Guidelines for Visa Merchants
  • A copy of your registration documents ready for upload - in PDF, JPG, or PNG format. See below for a detailed list.

Thailand

For businesses:

  • Your company's registration document (DBD)
  • Company Seal (Bor. Oor. Jor. 3)
  • Shareholders List (Bor. Oor. Jor. 5)

    • ID cards of shareholders who hold more than 25% of the company's shares (for foreigners, passports)
  • VAT certification - Por. Por. 20 (optional)

  • The authorized directors' ID cards

  • For foreigners - your passport, work permit, and proof of address:

    • Yellow house book (Thor. Ror. 13), or
    • Bank/credit card statement or utility bill (electricity, internet, gas) showing full name and current residential address
  • The front page of your preferred Thai Bank passbook showing the account number that will collect funds. This account name must match the company name stated on the company's registration document

  • Bank statement (may be required in some cases)

All documents must be signed by the authorized director(s) and marked "certified true copy" with company seal affixed. Please note that e-signatures are not accepted.

For individuals:

  • Your ID card
  • For foreigners - your passport, work permit, and proof of address:

    • Yellow house book (Thor. Ror. 13), or
    • Bank/credit card statement or utility bill (electricity, internet, gas) showing full name and current residential address
  • The front page of your preferred Thai Bank passbook showing the account number that will collect funds. This account name must match the name on the ID card

  • Bank statement (may be required in some cases)

All documents must be signed and marked "certified true copy".

Steps:

  1. Sign-in to your account and click on the "Live dashboard" tab
  2. Fill in the form and submit it for approval

Singapore

For businesses:

  • Extract of Commercial Register (ACRA Bizfile less than 6-month old)
  • Front page of your bank passbook or Bank Statement less than 3-month old
  • Additional Permits/Licenses (if required)
  • Director/Eligible signatory

    • Proof of identity
    • Proof of address
  • Ultimate Beneficial Owners (For shareholders who hold more than 25% of the company’s shares)

    • Proof of identity
    • Proof of address

Steps:

  1. Sign-in to your account and click on the "Live dashboard" tab
  2. Fill in the form and submit it for approval.

Your registration will be reviewed and we will be in touch within 5 business days. Please note that we may contact you if more information is required or if your registration is incomplete.

When uploading documents, you can click "save" to save a copy of your application to be completed at a later time. Our KYC team will only begin the review process once all the required documents have been uploaded, and the application has been "submitted".

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